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What personal information may we collect about you?

‘Personal Information’ refers to any information which can identify an individual – either directly or indirectly. We collect personal information about you when you apply for membership through our website, visit our site or correspond with us, whether by phone or email.

We will collect your full name and contact details (such as phone number, email address and postal address) from you together with information confirming your identity, which will be at least one form of photographic identification (such as a passport or driving licence) and one form of documentation with proof of your address (such as a recent utility bill).

How do we use this information?

The use of your personal information is subject to data protection law. We use your personal information for membership application, confirming your identity and for the purposes of managing and running the lake in a manner that is consistent with our obligations and your rights under the law.

Will we share your personal information with anyone?

We take your privacy seriously and will never sell your personal information to anyone. It will sometimes be a normal and necessary part of our work to pass on information to third parties who work for us in managing and running the lake or our company may be audited or checked by third parties such as our accountants or other professional bodies which may enable them to see some information about you. Such third parties are required to maintain confidentiality in relation to your information.

How do we store your information?

We follow strict security procedures in the storage and disclosure of personal information given to us in order to prevent unauthorised access. We will keep your personal information securely until it is either no longer required or you ask us to remove it.

Your data protection rights

Under data protection law, you have the following right;

  • To access – You have the right to ask for a copy of your personal information.
  • To rectify – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • To erase – You have the right to ask us to erase your personal information in certain circumstances.
  • To restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • To object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • To data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

Changes and updates to our Privacy Policy

We may change or update our Privacy Policy. When doing so we will update the Privacy Policy modification date below.

This policy was last modified on 24th April 2023.

If you wish to raise a complaint on how we have handled your personal information then please contact us in the first instance.

If you are not satisfied with our response then you can complain to the Information Commissioner’s Office https://ico.org.uk/

How to contact us

Please contact us if you have any questions regarding our Privacy Policy or information we hold about you:

Full name of legal entity: Webb Brothers

Name of contact: Robert Webb

Postal address: Mount Pleasant Farm, Dunton Road, Stewkley, Leighton Buzzard LU7 0LU

Phone number: 07561 058112

Email address: info@mountpleasantfarmstewkley.com